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Refund Policy


Customer satisfaction is always a top priority to us at Hot Sauce Shero. If you have any issues please be sure to contact us promptly so that we may rectify the situation as soon as possible.

 

To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging. Send an email explaining the issue to sales@hotsauceshero.com within 3 days of receiving your sauce(s). Promptly return the item(s) to us in a timely fashion. All instructions will be provided via email. Return shipping fees are the responsibility of the customer, unless otherwise specified, in writing, by Hot Sauce Shero or one of the company's representatives.